Testimonials


Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

"I have been in twice lately for service. Both times I expected the worse, yet going away paying far less than expected. The honesty of your service department in not doing unnecessary work is greatly appreciated." By Tim | Idaho City, ID
"Great group of people Cory Larry Dale are good guys. They are straight with you and present their products with intelligence and go out of their way to make your experience a good one. Rick and his staff in parts are friendly and help you with any need you might have. Service has been top notch and I been given excellent support on various issues to keep me coming back. " By Alan | Meridian, ID
"I bought a pre-owned Suzuki Burgman 400 from you and was very pleased with the service both in sales and parts. I saw the bike on your Internet page, went down and test rode it and in just a few hours had traded my old scooter for the Burgman. I feel the trade-in was fair and the financing was good. I also had a top case rack installed and the parts and service departments were excellent." By Anonymous | Nampa, ID
"My son and I dropped by the service department with a few questions about custom grips we installed on our bike. We didn't have the throttle cables adjusted correctly. When we talked to Tim (Timmy) behind the counter, he immediately went outside with us to the bike and made some adjustments and showed us how to complete the project. I don't know of any other dealership that treats customers so well and is so willing to help on the spot. This was not the first time that we've had an experience like this at Carl's. Thanks guys." By Jim | Boise, ID
"Just bought a cbr600rr from you and just have to say the bike is more than I could have hoped for. The sales associate Dale Zimmerman had me in and out of there within the hour. I then rode her home. Having no credit and still getting a good interest rate was also amazing and one of the main reasons I bought it the same day I was approved. Thanks to everyone down there." By Derrick | Boise, ID
"Stopped in with a rear light problem on my Victory from Canada Thanks for fitting us in for a service as we were passing through on our trip. We appreciate the quick service and great staff. Our 8000 mile trip was successful and you helped it happen. Thanks for the t shirts " By Cindy | Chilliwack, BC
"My son and I came in today to get some advice on how to repair a very "sticky" clutch cable; it was nearly impossible to depress the clutch lever. We were lucky that Chad came over to help us. He went way beyond our expectations by thoroughly explaining what may be the problem, helping us find what we needed to fix it, and literally walking out to the parking lot to make sure we knew how to fix the problem. He gave us way more time than I would have expected, and I've never had this kind of positive service at any motorcycle dealership in my 50-plus years of riding experience. Makes me feel really good about Carl's Cycle in general. Thanks Chad." By Jim | Boise, ID
"Marc was great, I was trying to find a white Polaris 500 ATV when my local dealer keep telling they had one coming, waited 3 weeks then was told it would be another month that no one had one in stock, I called Carl's and talked to Marc, he informed me they had one in the warehouse and he wanted to check and make sure it was still there. He called me back and said it was there, I told him I would be over in the morning to pick it up. When I got to Carl's and ask for Marc, he was great, took me out to the warehouse and showed me 4-wheeler I said I would take it. Your finance dept was also awesome. Again Thanks for a great buying experience. Alan & Erlene Davie " By Alan | Fruitland, ID
"Just bought two mirror extensions and could not be happier with the quality of the product as well as the speed with which I received it. Thanks very much. " By Anonymous | Torrington, CT
"I filled out a credit app online and told them what I wanted , the next day the sales manager called and said loan was approved and to come get it. Was the easiest purchase I have made at Carl's. This makes the 9th quad, motorcycle and UTV I have bought here and have been pleased each time. Thanks for making it better than other places. " By David | Meridian, ID
"I have purchased a couple of machines from Carl's and have had absolutely great experiences with each purchase. The sales staff is helpful and great to deal with as is the parts department. I have been lucky enough to not need the service department but I'm sure if they follow suit with the rest of the dealership they are great to deal with also. If I am looking for a new machine I don't even look anyplace but Carl's, they have always had the best customer service and prices. " By Corey | Ontario , OR
"Great Service, from ordering part to getting on bike in less than a week. Koubalink made big difference to the Bike. Will be telling everyone here about your top service and speedy delivery. Thanks Chris / New Zealand " By Anonymous |Tasman/ New Zealand
"I just purchase my bike from Carl's Cycle, my name is Ted and i am very happy what deal they give me,Thanks Chad a very good sales person. I find a good deal for my yamaha 1100 silverado.i come back again if i need anithing else to Carl's Cycle.Thank you Ted" By Theodor | Boise, ID
"I could not have had a more enjoyable and better experience with my purchase. I bought a brand new Suzuki from Clint Wilson and he helped me find the right bike for me. He was very concerned that I tell him my needs and expectations of my possible purchase before we even started looking. He was right to, its a perfect fit!! I know that he gave me a great deal, didn't pressure me, answered all my questions and has even been EXTREMELY helpful, AFTER my purchase! I just moved here, but i will always do business with Clint and Carl's and also refer anybody i know to both of them! Thanks you guys!" cite>By Pascal | Boise, ID<
"This has been one of the most positive purchase experiences I have had. Clint Wilson was very helpful in the purchase of my 2010 Goldwing. He was respectful and listened to my concerns throughout the process. I have and will continue to recommend that friends, family and co-workers go the distance and purchase from Carl's. Thanks to everyone at Carl's for being friendly and helpful. Junic Archer Reno, NV" By Junic | Reno, NV
"Bought a 2009 DR650 from Bo, also dealt with Corey. Very happy with the whole process. This is the 4th bike I have bought from Carl's over the last 10 years. I will & have recommended Carl's to my friends. " By Bill | Boise, ID
"I first started talking with Tom in Service approximately seven years ago looking for advice on how to get the most performance out of my snowmobile or "Buggy" as Tom puts it. The knowledge that the crew at Carl's Cycle has for making your snowmobile perform above factory output is an estimate to their slogan of "We understand, Because We Ride" . The willingness of their sales and service crew to help you is greatly appreciated and I use it as guide to my salesassociates on how to give good customer service. Thanks again Tom & the crew at Carl's Cycle " By Justin | Moscow, ID
"I talked to Shane Meredith at the snowmobile show last month and he worked with me on several used sleds but the deal just didn't come together. his time we made things work and I left a very happy customer. Shane stayed with it until we found the sled I wanted at a price I was willing to pay. Your finance gal had me out of there in 5 minutes. Much sweeter than the car dealerships I work with. I can never get out of them in under and hour. Shane (in Service) was also very instrumental in the purchase by answering questions about different sleds. The over all experience dealing with both Shane's and the parts department for accessories was great. I felt like everyone was there to help me not just take my money. Great Job Guys! Bruce Graham Quality Heating & A/C GRangeville, Idaho" By Bruce | Grangeville, ID
"A major setback was avoided when I had the good fortune to be towed to Carl's with a bent front rim. From the outset the service staff, (Tom, Shane, Curtis and Deserae) couldn't have been more helpful. Not only did they help me find accommodation for the night but had a new rim installed the next morning. I made the wedding on time and have just arrived home. My sincere thanks for turning what I thought would be a considerable delay into an enjoyable visit to Boise. You will be highly recommended to my touring friends." By Ken | Parry Sound, QC
"I brought my new motorcycle in for an electrical problem. Curtis went the extra mile by contacting the manufacturer to ensure that nothing was overlooked. Curtis personally kept me informed as to the status and progress on my bike. The overall service experience was amazing. Kudos to Curtis and his team. " By John | Boise, ID
"Larry from Carl's Cycle recently got me a GREAT deal on a 07 RMK 600HO. he's a really great guy to deal with. i normally hate dealing w/ dealerships, but when talking w/ him, there's no pressure. plus, he's very knowledgeable when it comes to setting up the sleds. can't thank you enough!" By Ned | Lynnwood, WA
"My wife and I purchased two Suzuki quads (09 Kingquad 400AS and a 08 Ozark 250). Josh did a great job of explaining what to expect in performance of these machines. We did some test rides with other quads that we where looking at and kept coming back to the Suzuki's. Great machines! Our experience was awesome and again Josh should be recognized for his exceptional customer interaction. I give Carl's Cycle Sales high marks and praise for how we where treated. Thanks and we will be returning clients." By Tim | Mountain Home, ID
"I purchased a new Victory Vegas recently. I purchased a motorcycle from Carl's a couple of years ago and traded in that bike. Josh, the best sales person at Carl's, gave me a great price for my trade-in and a great price for the new bike. No pressure, no hassle, great buy. " By John | Boise, ID
"Top notch people. Shane has answered questions and concerns I've had with solid answers and solutions. Live in S.W. Nebraska so can't do business in person. Wish I could. Thank you! Todd Ellinger" By Todd | Culbertson, NE
"I hated buying vehicles at dealerships. Carl's Cycle sales changed all of that , they were more than fair on my trade in and sold me the most awesome motorcycle I have ever owned, a 2000 victory v92sc. Andrew was the salesman and it was a true pleasure to do business with him. He answered or returned all of my phone calls before and after the sale. thanks again and if you are looking at bying here I suggest you do it ,you won't be let down. Thanks again Drew." By Adam | Caldwell, IA
"I would like to thank Chris Kasel for all of his help with my 07 700 Polaris Dragon RMK. I have called and talked to Chris long distance several times and he is always ready and willing to help. I always ask lots of questions, and he always has the right answers. I just ordered Spindles, Powder pro Skis, skags, clutch weights, springs, helix, front & rear Holz suspentions, 4 shocks etc and I have never had so much help with any other dealer or performance shop. I have been to many states (20 years in the Air Force) and good customer service is hard to find. Now I know why Dick (Mr. Polaris in Alaska) recommend Carl's. I will be sure to tell others! Thanks again for your help." By Robert | Palmer, AK
"we've had a great and positive buying experience at Carl's Cycle. The salesman Josh was great. hopefully we'll get to buy more from them" By Meredith | Kuna, ID
"A few months ago, I had a power commander installed and mapped on my Kawasaki 900 Custom. The folks at Carl's Cycle had the PC installed and work completed before the estimated completion date and the bike runs great. Great service and a great product. Thanks." By John | Boise, ID
"I'm very pleased! I called at 9 AM and you got me right in for an oil change! Service was fast and friendly. Thanks!" By Patrick | Meridian, ID
"I purchased an 07'RMZ250 from Tim H and couldn't be happier. The bike rips, no problems at all. Can't wait for the snow to melt! Thanks for everything guys, I'm a Carl's life'r.....See ya soon" By Anonymous | Ketchum, ID
"I purchased a 2007 Honda cbr600rr and I love it. Drew was the salesperson that helped me and i couldn't ask for anyone more helpful or nice. I highly recommend Carl's to anyone looking to purchase a motorcycle or ATV and also I recommend Drew." By Nathan | Nampa, ID
"I have an RMK 800 with several performance upgrades. Having been to several other dealers that just couldn't get the performance out of it that I expected, I decided to try Carls. What a difference, Jon and Tom were awesome in listening to what changes had I made and what I wanted. I was very impressed with their shop, very professional. When I got the sled back it was a whole new animal. Performance was spot on! Even though it's a long drive, I'll be back. No one else can do what they do." By Reed | Clackamas, OR
"I drive 500 miles one way from California to have Carl's work on my sled. With a one of the kind type of sled they built for me, nobody but myself, or the guys at Carl's, touches my sled. Jack and all of the guys in service are great about answering any questions I have and setting me up for my riding conditions. They are the leader in Polaris snowmobile modifications and their set-up plain works day in and day out on the hill, where I need it most." By Anthony | Auburn, CA
"It was disappointing to see Bart Daily leave. He always took care of me and my friends. Tim has stepped up to the plate and is doing a great job. He could be your next sales manager. If nothing else, your other sales staff need to take notes from him. I look forward in working with him in the future. Rick in parts is always great to work with as well. Thank you" By Jody | Nampa, ID
"I bought a new klr650. Great bike. The hardest decision I had to make was which color. Great sales experience." By Dan | Boise, ID
"I purchased my first two four wheelers this weekend, Dale and the entire team were awesome. Being new to ATV's I had a lot of questions, I really felt like they wanted to make my experience as good as possible. I will recommend Carl to everybody I meet. Thanks" By Chris | Mountain Home, ID
"WELL AT THE END OF LAST WINTER YOU GUYS TWEAKED MY SLED TO MY LIKING, SO I THOUGHT, wELL HERE WE ARE IN 2007 AND ALL I CAN SAY IS MY SLED IS NOT TO MY LIKING,IT'S TO MY LOVING.HOLY COW..LAST WEEKEND I WENT UP AGAINST MY BUDDY AND HIS A.C.M1000,THE SNOW WAS DEEP AND THE HILL WAS LOOOOOONG AND STEEP.HE WENT FIRST,FRESH TRACK,RUNNING START,ALL THAT,AND HE WENT UP HALF WAY AND TURNED OUT.MY TURN..RODE TO BASE STOPPED AND NAILED IT, ROCKET TO THE TOP LIKE I CAME OUT OF A SLINGSHOT,AND MY SKI'S NEVER TOUCHED THE SNOW WITH ONE HECK OF A WHEELIE AT THE TOP..WOW. MY SLED ROCKS. CARL'S CYCLES MECHANICS KNOW THEIR STUFF. THANK YOU TOM HASSEL FOR ALL YOUR HELP..YOUR TEAM IS THE BEST.I CAN'T WAIT UNTIL THIS WEEKEND. DAVE MIHAICH, STEAMBOAT SPRINGS COLORADO " By DAVE | STEAMBOAT SPRINGS, CO
"We had such wonderful service from Larry. We purchased a wonderful bike and are planning to purchase another very soon. Thank you very much for all of your help and allowing us to have such a wonderful purchasing experience." By Anonymous | Boise, ID
"I have been going to Carl's for a long time now. Well since I was 6yrs old. I have been a loyal customer now for 24yrs. Everyone has the same product (etc). What draws me back to Carl's is the service and the guys on the floor get you into the right bike for you, not the most money they can make. To me thats huge. Guys like Bart, Dale, and Shane make Carl's feel like home, and guys I can trust and where I can send my friends and family with no worries. Shawna will make it happen. Thanks to everyone a true business and sales floor that has stood the times. And have always taken the time for a personal level of service, its rare these days. Thanks again guys and the 06 CBR 1000 is right on the dot." By Jasen | Boise, ID
"My wife and I were in Boise last August visiting family. We had just purchased a new Brute Force 750 for myself at a dealer in the Salt Lake Valley. After having a mediocre experience with that dealership, we decided to check out your dealership while we were in town. At that point we had decided to start shopping for an ATV for my wife. While there, we spoke to a gentleman named Russ Forsmann. He showed us a few machines that might interest her. He was very patient with us. After browsing at some other machines, my wife sat on a Brute Force 650 and fell in love with it. We were not in a situation that weekend to take delivery of it because we had our SUV and no trailer. So we passed it off and decided it was not the right time to purchase. Russ was awesome, he thanked us for coming in and gave us his card. No pressure was ever given to us to make a purchase. After getting home to Salt Lake, we did some thinking and decided to purchase the machine after all. I made a phone call and Russ took care of everything else. It was easy and painless. The following weekend we came back to town with the truck this time to take delivery. Not only did you guy's beat the pants off of any Kawasaki dealer in Utah for price but you treated us like an important guest. The free T-shirts were a nice touch as well! I only wish I had purchased my Brute Force 750 from you! Thanks again for a wonderful experience." By John J Ruparcic | West Jordan, UT
"I wanted more out of my ’04 Vertical Escape, and my buddy stated, “If I’m going to spend some coin, there’s only one place Carl’s Cycle.” After many phone conversations with Tom Hassell at Carl’s I was totally satisfied and convinced that it’s going to be worth the 700 mile drive each way. When it was time to pick-up my sled, I drove to Boise and Tom gave me a tour of the shop and introduced me to the Tech that worked on my sled. As an auto collision repair shop owner, I was very impressed with Carl’s shop and employees. Top Notch in every fashion! Very impressive to say the least. After driving back to Colorado I couldn’t wait to ride my sled. After a ride, all I can say is WOW! Thanks to Tom Hassell and the crew at Carl’s I’m extremely happy with my sled and investment you guys rock! All of my summer and winter toys will definitely be tweaked at Carl’s Cycle. Thank you guys so much." By DAVE MIHAICH | STEAMBOAT SPRINGS, CO
"Hey Guys, I just thought I'd drop you line and let you know I received my order in under a week (In Western Canada) installed my skis and have been sledding every weekend. So thanks for the great service, and hope we all have lots of fresh snow to play in every weekend till summer." By Brad Kessler | Calgary, AB
"Hey, I got the jacket today, and I am very impressed!!! I appreciate your hard work, and dedication to service! I can't say thanks enough." Sincerely," By Derek Heitzman | Billings, MT
"I live in Washington State and a some time ago I was over in Idaho hunting. I use a 1980 Suzuki DR 500 as my hunting motorcycle. On the first day out hunting, I broke my clutch cable. I drove down to Carl's Cycle to see if my bike could be fixed as quick as possible. To my satisfaction the part was air freighted in, and I was using my bike again in two days.I had the same situation 3 years ago when I blew-out my front tire and the Service Department quickly adjusted their schedule to get me back on the road. My intention of writing this note is to thank Carl's Cycle for the great customer service I experienced. Although I was not a successful hunter in Idaho, I was a happy one. Thanks again." By Clark Olsen | Maple Valley, WA