As a precautionary health measure for our staff, customers and community in light of COVID-19, we're operating with a limited team.
Carl’s Cycle Sales Offers Operational Adjustments for Your Safety and Convenience
We are committed to keeping our customers, community and staff safe while maintaining limited operations during Idaho’s 21-day stay-at-home order. With that, we have adjusted some of our operational procedures to meet your needs during this time. We will continue to serve our customers and maintain our business operation in the following ways:
Adjusted Store Hours through April 15
- Parts & Service Departments are open Monday through Friday from 10:00 a.m. to 4:00 p.m., and we will be closed Saturday and Sunday
- Sales Department is open by appointment only
- Showroom is closed for walk-ins
Sales transactions by appointment only. Call 208-853-5550 to schedule an appointment.
- Our showroom is closed for walk-ins, but will be open by appointment only for sales transactions.
- To minimize your time in the store, we will direct your call to a salesperson working from home. Our sales staff is committed to answering your questions, and providing you with the information and details you need.
- If you are purchasing a unit, your salesperson will schedule an in-store appointment for you to come in and sign.
- We are sanitizing all surfaces before and after each appointment.
- Been sick or exposed? Please reschedule.
Parts & service departments are open, with reduced staff and adjusted hours
- Adjusted Hours:
- Monday through Friday from 10:00 a.m. to 4:00 p.m.
- Closed Saturday and Sunday
- In order for us to accommodate accordingly, we ask that you check-in at the service or parts counter, then exit the building to wait outside—or in the comfort of your own vehicle—while payment is processed. A staff person will greet you outside with a receipt, your order information, purchased parts, etc.
Curbside Pick-up & Delivery Services
- We offer free delivery services and will accommodate where possible.
- If you need to utilize our delivery services please call 208-853-5550.
Shipping & Receiving
- Our freight and shipping departments will maintain normal operations during this time. We will continue to ship and receive parts, apparel, etc. as usual.
Whenever possible, please utilize our staff email and store phone number
- Call 208-853-5550 to reach a staff person or to receive staff email information.
- Please feel free to contact any of our departments via email so that we can maintain timely customer service and meet your needs: