Testimonials


We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "I really just wanted to give Kevin Cline some credit for his customer service!! All I was in need of was a couple of tires to be installed. (wheels already off the bike) and after several visits to closer shops.... there was this sense of this being a major inconvenience for them? Once a friend told me about Carls, I gave them a chance....Kevin got them knocked out in minutes, not hours, not days, and lord not scheduled 2 weeks down the road! (yes for silly tires!)

    That's how you earn a customer!! I honestly do not need much in way of bike stuff, but when I do...I will shop at Carl's! Thanks for the service!"

    Overall Rating:
    Anonymous - Caldwell, ID
  • "I have been in twice lately for service. Both times I expected the worse, yet going away paying far less than expected. The honesty of your service department in not doing unnecessary work is greatly appreciated."

    Overall Rating:
    Tim Zaspel - Idaho City, ID
  • "Great group of people Cory Larry Dale are good guys. They are straight with you and present their products with intelligence and go out of their way to make your experience a good one. Rick and his staff in parts are friendly and help you with any need you might have...Service has been top notch and I been given excellent support on various issues to keep me coming back."

    Overall Rating:
    Alan Jenkins - Meridian, ID
  • Overall Rating:
    Roger Baker - CLARKSTON, WA
  • Overall Rating:
    Hal Swenson - Boise, ID
  • "I bought a pre-owned Suzuki Burgman 400 from you and was very pleased with the service both in sales and parts. I saw the bike on your internet page, went down and test rode it and in just a few hours had traded my old scooter for the Burgman. I feel the trade-in was fair and the financing was good. I also had a topcase rack installed and the parts and service departments were excellent."

    Overall Rating:
    Anonymous - Nampa, ID
  • "My son and I dropped by the service department with a few questions about custom grips we installed on our bike. We didn't have the throttle cables adjusted correctly. When we talked to Tim (Timmy) behind the counter, he immediately went outside with us to the bike and made some adjustments and showed us how to complete the project. I don't know of any other dealership that treats customers so well and is so willing to help on the spot. This was not the first time that we've had an experience like this at Carl's. Thanks guys."

    Overall Rating:
    Jim Wright - boise, ID
  • "Just bought a cbr600rr from you and just have to say the bike is more than I could have hoped for. The sales associate Dale Zimmerman had me in and out of there within the hour. I then rode her home. Having no credit and still getting a good interest rate was also amazing and one of the main reasons I bought it the same day I was approved. Thanks to everyone down there."

    Overall Rating:
    Derrick Cole - boise, ID
  • "Stopped in with a rear light problem on my Victory from Canada Thanks for fitting us in for a service as we were passing through on our trip. We appreciate the quick service and great staff. Our 8000 mile trip was successful and you helped it happen. Thanks for the tshirts"

    Overall Rating:
    Cindy Clouse - Chilliwack, BC
  • "My son and I came in today to get some advice on how to repair a very "sticky" clutch cable; it was nearly impossible to depress the clutch lever. We were lucky that Chad came over to help us. He went way beyond our expectations by thoroughly explaining what may be the problem, helping us find what we needed to fix it, and literally walking out to the parking lot to make sure we knew how to fix the problem. He gave us way more time than I would have expected, and I've never had this kind of positive service at any motorcycle dealership in my 50-plus years of riding experience. Makes me feel really good about Carl's Cycle in general. Thanks Chad."

    Overall Rating:
    Jim Wright - Boise, ID
  • "Marc was great, I was trying to find a white Polaris 500 ATV when my local dealer keep telling they had one coming, waited 3 weeks then was told it would be another month that no one had one in stock, I called Carl's and talked to Marc, he informed me they had one in the warehouse and he wanted to check and make sure it was still there. He called me back and said it was there, I told him I would be over in the morning to pick it up. When I got to Carl's and ask for Marc, he was great, took me out to the warehouse and showed me 4-wheeler I said I would take it. Your finance dept was also awesome. Again Thanks for a great buying experience. Alan & Erlene Davie"

    Overall Rating:
    Alan Davis - fruitland, ID
  • "Just bought two mirror extensions and could not be happier with the quality of the product as well as the speed with which I received it. Thanks very much."

    Overall Rating:
    Anonymous - Torrington, CT
  • "I filled out a credit app online and told them what I wanted , the next day the sales manager called and said loan was approved and to come get it. Was the easiest purchase I have made at Carl's. This makes the 9th quad, motorcycle and UTV I have bought here and have been pleased each time. Thanks for making it better than other places."

    Overall Rating:
    David Wood - Meridian, ID
  • "I have purchased a couple of machines from Carl's and have had absolutely great experiences with each purchase. The sales staff is helpful and great to deal with as is the parts department. I have been lucky enough to not need the service department but I'm sure if they follow suit with the rest of the dealership they are great to deal with also. If I am looking for a new machine I don't even look anyplace but Carl's, they have always had the best customer service and prices."

    Overall Rating:
    Corey Holloway - Ontario, OR
  • "Great Service, from ordering part to getting on bike in less than a week. Koubalink made big difference to the Bike. Will be telling everyone here about your top service and speedy delivery. Thanks Chris / New Zealand"

    Overall Rating:
    Anonymous - Tasman/ New Zealand, XX
  • "I just purchase my bike from carls cycle,my name is ted and i am very hapy what deal they give me,Thanks Chad a very good sales person.I find a good deal for my yamaha 1100 silverado.i come back again if i need anithing else to carscycle.Thank you Ted"

    Overall Rating:
    Theodor Savu - boise, ID
  • "I could not have had a more enjoyable and better experience with my purchase. I bought a brand new Suzuki from Clint Wilson and he helped me find the right bike for me. He was very concerned that I tell him my needs and expectations of my possible purchase before we even started looking. He was right to, its a perfect fit!! I know that he gave me a great deal, didn't pressure me, answered all my questions and has even been EXTREMELY helpful, AFTER my purchase! I just moved here, but i will always do business with Clint and Carl's and also refer anybody i know to both of them! Thanks you guys!"

    Overall Rating:
    Pascal - Boise, ID
  • "This has been one of the most positive purchase experiences I have had. Clint Wilson was very helpful in the purchase of my 2010 Goldwing. He was respectful and listened to my concerns throughout the process. I have and will continue to recommend that friends, family and co-workers go the distance and purchase from Carl's. Thanks to everyone at Carl's for being friendly and helpful. Junic Archer Reno, NV"

    Overall Rating:
    Junic Archer - Reno, NV
  • "Bought a 2009 DR650 from Bo, also dealt with Corey. Very happy with the whole process. This is the 4th bike I have bought from Carl's over the last 10 years. I will & have recommended Carl's to my friends."

    Overall Rating:
    Bill Hemphill - Boise, ID
  • "I first started talking with Tom in Service approximately seven years ago looking for advice on how to get the most performance out of my snowmobile or "Buggy" as Tom puts it. The knowledge that the crew at Carl's Cycle has for making your snowmobile perform above factory output is a testimate to their slogan of "We understand, Because We Ride" . The willingness of their sales and service crew to help you is greatly appreciated and I use it as guide to my salesassociates on how to give good customer service. Thanks again Tom & the crew at Carl's Cycle"

    Overall Rating:
    Justin Hunt - Moscow, ID
Displaying 1 - 20 of 48